Customer Care
Shipping & Returns
Quietly considered logistics \u2014 so your ritual arrives intact and on time.
Shipping rates
Standard shipping is $4.95 within the US and $9.95 internationally. Free shipping is available on eligible orders.
Express shipping is available at checkout from $14.95.
Delivery times
US standard: 3–5 business days. US express: 1–2 business days.
International standard: 7–14 business days depending on destination.
Returns
Unopened products may be returned within 30 days of delivery for a full refund.
Used items can be exchanged for store credit. We'll send a prepaid return label on request.
Damaged or missing items
If your order arrives damaged or incomplete, contact care@aureliaglow.com within 7 days and we'll resolve it right away.